Shipping and delivery
All orders are processed within 1-3 business days (except weekends and holidays) and we are proud to offer 1-3 days shipping across the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the USA.
How do you ship packages?
Packages from our warehouse in California will be shipped by USPS.
Do you ship worldwide?
No. We provide free shipping only across the United States.
Do you provide tracking information?
Yes, you will receive an email once your order ships. If you haven’t received an email, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase may be sent in separate packages.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns Policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: Sellvia, 14460 Myford Rd, Irvine, CA 92606, USA. Please also send us the order details (including the tracking number and email used for the purchase) at email@example.com. We will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. You can also reach us at WhatsApp or Viber: 639190056238